Typical PCC Student?

During my time here on the PCC campus, I have met many students. Recently, I was having a casual conversation with a PCC student who was on the tech crew of a production I was in off-campus. He wondered why he had never seen me on campus in the two years he had been in attendance here. I mentioned that I spent a good portion of my time in the library. Imagine my shock when I heard him say that he had never ventured into the Shatford library the entire two years he has been a student here!

Of course, this made me inquire how he did his research for school. Jokingly, I asked, "I don't suppose you Google everything?" He said, "Yes, and I use Wikipedia." Right away, I started shaking my head and explained that the library has valuable tools and resources to access good sources of information. He still clung to his opinion that he did not need to come to the library.

It is my philosophy that LIB 1, which teaches basic library research skills, should be a requirement for every incoming student but we most likely would not have enough faculty on hand to accommodate all of these students. It does make me wonder how many teachers bring their classes into the Shatford library to introduce their students on how to do proper research.

With recent news of LAUSD teacher librarians having to defend their positions and other school librarians getting pink slips, students will be the ones to suffer. For those that think libraries do not have a place in schools, think again. Without libraries, students will not have access to textbooks or computers they may not be able to afford to purchase, a quiet place to study, and assistance to locating resources whether print or digital.

The typical PCC student probably does not utilize the library as much as he should but it would be nice if we could change this. What do you think could entice the average PCC student to come in to the library or at least access the library's databases at home rather than going straight to Google or Wikipedia? This is the question that I will continue to ponder and leave with you as well.

School Days - Book Repairs

Working in an elementary school library is a constant challenging and growing experience indeed! Most recently, I finally tried my hand at repairing the forever growing pile of books that desperately needed to be repaired. A quick fix of some tape isn't so bad. But trying to rescue a book that is barely hanging from its spine is another story. You may wonder why I didn't just toss the book then in the discards pile. Well, if it's a very sought after and/or expensive book that students keep clamoring after, then you may find it in your heart to take the extra time to try to put the book back together. That was the case for this one origami book.

I have to say I was truly doubtful that glue and tape would really do the job but I tried to remember what Jitka Hora had taught us in her short session about book repairs in Library 104. I have to say I was fearful of tackling these projects on my own without a guide showing me what to do.

With limited supplies of white glue, tape, and a paintbrush, I accessed each book and decided which was the best route to take. Some books just needed some tape. Others needed massive amounts of glue and tape to even warrant a hope of holding together. Then I secured the books as tightly as I could with multiple rubber bands. I used the heaviest books I could find in my collection (2 Art History books that no one ever looks at) and sat them on top of a pile of paperbacks and other small books. For the larger books, I just piled them on top of one another and hoped for the best. I let all the books sit for almost a week.

Today, I decided the books had enough time to let the glue do its job. I was really curious if glue could indeed put that origami book back into circulation. I have to say I'm truly amazed to see this book held together so well. Mission accomplished! My students will surely be psyched to see this book has made its return. Question is: how long will this book withstand its recent repairs? I'm hoping for awhile at least. But if it does come to that again, I am now confident I can do my best to put that book back together just like they put Humpty Dumpty back together when he fell down.

The Next Step - First Days Part I

Three weeks into the UNT/CSUN MLIS program, I'm feeling more positive. I think a lot of what I was feeling was nervousness and anticipation about how everything would go those first days at the institute when we were in class sessions 8 hours for four days straight. As many predicted, we were all exhausted by the end of that long weekend but one well worth it. I looked at this weekend similar to my first ALA conference last year: jam-packed with information and great experiences.

We started out with an optional pre-institute dinner on Thursday night so we could begin to get acquainted with our fellow classmates or co-horts as the term they use in this program. Friday through Monday, they squeezed in orientation and a semester of lectures which obviously is impossible but nonetheless they tried their best. We did experirence some hands-on as we had homework to complete during that time as well. This semester our two courses are Introduction to Information Professionals which is a bit similar to LIB 101 and Introduction to Information Access and Retrieval which is like a refresher of LIB 102 Reference and more.

I did my best to become acquainted with as many of my classmates as possible over this long weekend. But with 50 people in our class, it was not an easy thing to do. I could probably have made more of a point to be more sociable Thursday night but I find dark, noisy restaurants not an easy situation for having conversations. I did meet at least three people that first night though I didn't really see them the rest of the weekend. I made a point of talking to as many different people every day we were there. Saturday night, there was a dessert social which I did attend and got more of a chance to talk with our professors along with classmates. Over the course of the weekend, I discovered that there are four of us that are alumni of the PCC Library Technology Program. In addition, there's another classmate whose taken a few courses and was debating whether finishing the certificate program or not since she's in this MLIS program now.

I know a lot of students wonder if they could really get through graduate school. I will admit since I'm just beginning I can't really say for sure but I believe if you can get through the Library Technology program at PCC, you can do this. I am amazed at the huge diversity in my class from ethnic, education, work experience and more. For those of you who English is not your first language, a handful of students like you are making their way through this program as well. In addition, one of the professors for our first classes is not a native English user which shows that if one wants to, one can truly achieve great things.

While I will admit that online learning is not my first choice, the reason I like this program is that it gives you a little bit of that face-to-face in addition. It's nice being in a relatively small class where most of your classmates don't live too far from you so it's possible to form study or support groups as needed. It's also nice not having to go to class every week but there is what seems like more homework to make up for that. An example of that are the weekly discussions that go on in both classes which makes sense. One thing that makes this program more personal is we have a class roster where we had to post our picture along with a brief biography about ourselves. One can always look at this roster or use a web tool called SNAP which allows you to view someone's picture simply by clicking on the person's name link while participating in the discussions.

Describing a whole weekend of everything I experienced and learned is impossible in one post so I'll continue later this week.

Son of Citation Machine - Cite Your Sources

I know I used to have rivers of red ink when I created reports in high school. A dropped comma, underline one source but not the other. Mistyping the proper citation format has cost me a grade or two.


Unfortunately, I have no excuse anymore. Son of Citation Machine has been help folks out of the pain of constructing MLA, APA, Turabian and Chicago styles of proper citation since 2000.

Caution - always check your schools or publication preferred citation format. You might have to make adjustments or adapt what your school requires as the proper format.

Now this might not help you on a pop quiz or the final. You are still responsible for knowing how to cite a newspaper, book, recording or web page. But if it is 3 a.m. and your paper is due at 8 a.m. you are gonna needs a little help.

The Next Step

"Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing." Helen Keller,The Open Door,1957

This isn't my usual "Quote of the Week" post that I've done in the past. I started out with this quote because recently I've been feeling rather discouraged about starting graduate school. I have to say there have been numerous times I've felt like just throwing in the towel even though classes hadn't even started yet. So why the frustration? While I won't go into all the ins and outs now, it's been everything from the application process to financial aid.

While I'm still not feeling all that excited even today, this quote got me thinking. I found this quote by Helen Keller while working on one of September's book displays for the Shatford Library yesterday. I will admit I've thought about postponing or avoiding graduate school altogether during all the ups and downs these past few months. While thinking about Helen Keller's quote, it has made me realize that I should look on this experience as another adventure in my life and not worry so much about everything. Before everything finally came together, people around me kept telling me that it would all work out. How they were so sure when I was so doubtful is beyond me. But I'm thankful for the wonderful support group I do have that has helped me get through this preliminary time.

In a few days, I will be officially starting the next step as Mrs. Kim always referred to it in Library 104 as I begin classes in the brand-new University of North Texas/California State University, Northridge cohort program as one of fifty students.

Many have asked me to blog about my grad school experiences. You can follow my adventures as a graduate student in this library and information studies program by continuing to read this series, "The Next Step".

First Days - Part III

A friend told me that my second installment in this series was a woeful little tale which made me laugh but hey, it was all true! I will admit that I do actually miss my days at the elementary school. I was planning to go in this week to accomplish some work on my own time until a fellow co-worker told me I should just wait till September comes before going in. I have to agree with her that the work isn't going to go anywhere and I should just enjoy this time off.

With the very likely possibility of not having a position here at the circulation desk at PCC come this fall, I've been looking around some. I am not keen on job hunting once again. It seems it was just yesterday I was doing that. But alas, one must do what one must do. A co-worker/friend informed me of a full-time position at a high school library yesterday with the deadline to apply for earlier this afternoon. I decided to go ahead and apply. Who knows what will happen? So far, the last two applications I sent out, I got the "Thank you but no thank you response." Earlier this year, I interviewed for two positions and got the "Thank you but you're over-qualified." response. Can't win, can you sometimes?

That brings me pondering if I do find another job and have to quit the elementary school job. Yes, I will miss it in spite of the cons. Even though it's a very demanding job with minimal hours and pay, the rewards have been immense. It's been wonderful getting the experience of running this library primarily on my own and being able to make the majority of the decisions. I have loved the opportunity getting to know this collection well as it's not huge. I enjoy working with the wonderful teachers and staff as well as trying to encourage kids to enjoy reading different subjects. The smiles on those kids make my day as well. I have gotten reacquainted with old favorites and discovered new favorites. If you'd told me years ago, I'd be now always on the look-out for cool kids' books when I am out shopping, I'd never have believed it unless I had become a grandmother. Granted, if I were to get a full-time school library postion, there will be still a lot of the same advantages and similarities without the overwhelming demands of being the singular person there.

I'm still deciding what kind of library I want to work at once I become a librarian. Luckily for me, that won't be for another couple of years. Part of me is still debating becoming a school librarian as I'm already working in the system. But I have to come to love working in an academic library as well. I also wonder if special libraries are the way to go perhaps since there may not be the same funding problems as with public, school and community college libraries.

It may seem I'm off-track here but one of the things about volunteering and working in a school district that I experienced these past couple of years was seeing first- hand the reality of librarians and library technicians either being laid off or having their hours cut. For example, this last school year, a good friend went from being a 12 month to a 10 month position. I'm sure a lot of people didn't like this but he figured it was better than losing his position completely. I'd have to agree. In a time when people have been losing their jobs, I actually got an increase in my hours for the following school year. Whether that will still be the case come September remains to be seen and I'm prepared for anything. As they always say, it usually gets worse before getting better. And that's exactly what I'm seeing now.

No matter what happens though, I can say that going through the application and interview process (if I get to that point), is good practice for when I'm applying for a to-die-for position in the future.

First Days - Part II

I did not foresee that I would face frustrating days the last two weeks at my library aide job at the elementary school following my last post. I thought my last two weeks which is now stretching to yet another week would be a much smoother ride. Unfortunately, that has not been the case and has made it rather difficult for me to post further on this series. Overall, I still love my job even though it has its moments.

I had wondered before if I should post first about the pros or the cons of this job. While I do want to encourage people to consider working in elementary school libraries as a potential first library job, I realize it may not be a good fit for all. One thing I've come to realize is that you really need to have a passion about your work to get through the tough times. But one could say that about any job.

I figured I'd just be dealing with collecting books and lost book fines along with getting the library in order for the following school year during this last month. In addition to all that, I've been dealing with finding out our school district was getting the brand-new Alexandria automated system to replace the supposedly outdated and soon-to-be obsolete Athena system. I found out about our training days the morning it had begun as I arrived to work. Due to not being kept in the loop, I missed most of the training even though I attended the second day. Everyone from the high school libraries were in attendance but most of the elementary school library aides were not in attendance either day.

It made me wonder about how important they regard their elementary school library aides. We are expected to single-handedly run these libraries on little hours and funds in retrospect to the high schools. We are the stepping stones as we serve the K-8th grades. Shouldn't we be regarded with more importance?

I later found out that the principal of our school had been informed at least two weeks in advance but he failed to let my immediate boss or me know. What happened to direct communication, I wondered. Even at the elementary school, the communication process seems to fail time and time again. My immediate boss asked the office to let her know when the new Alexandria system arrived so she could put it together. Since they didn't let her know and I assumed she knew it had arrived, our new library system has sat in the library in unopened boxes for at least a week now. Not that I have time to familiarize myself with this new system amidst all the piles of unshelved books!

So that brings me going in next week at least two days to finish my work up on my own time. I've tried my best to get as much done in just the ten hours a week they gave me this year. But it's not been an easy task and usually I end up putting in more hours unpaid. It's virtually impossible to do all I need in that short stretch of time. They realize that but still that doesn't solve the problems at hand. I realized going in most of what my job would entail of me. It's what you don't foresee that can throw you for a loop. Remaining as calm as possible is not always an easy feat though I've done my best to do so these past couple of weeks.

This isn't quite the next post I had in mind when I started this series. But perhaps this will give you a honest glimpse into the reality of being a school library aide. This isn't the last of the series so stay tuned for the pros and more cons. Hopefully, that won't deter you away from these much needed libraries.

Microsoft Encarta Is No More - My Thoughts

Microsoft has decided to stop publishing the Microsoft Encarta encyclopedia. This includes the software that accompanied certain Microsoft software packages as well as the Encarta web site. You can get more information about the announcement at the Encarta FAQ page.

The Encarta website will be discontinued on October 31, 2009. Those that have the Student Edition and Premium software will be supported for the next three years.

The New York Times thinks that Wikipedia put the shank in Encarta. Well, maybe but I think it was more that the users made a decision on how they wanted to access information. Encarta became a tree in the forest that no one could see except those that knew that path. It was a question of did you have time or was it worth your effort to get what you needed.

I will be honest, there were times that I actually used Encarta on my computer but I had to think about it or just glance at the icon. The times that I did use it the information that I wanted was hit or miss, generally miss.

For static information it was ok. But very little in our modern world is static. I could connect to the Encarta web site for more information but having gone through the program it was easier for me to conduct my our search strategy with a variety of search engines, ProQuest and other online resources.

But something about this bothers me. The constriction of verified resources that are now locked behind paid walls of access. There is no need to have a paper encyclopedia anymore - a good one cost a good chunk of change. When a fairly inexpensive software encyclopedia (to purchase, not produce) goes away then how does the average person or parent get access to information?

Yes, some folks do pay for online subscriptions but there are still folks on dial-up connections or schools that need CD/DVD access. As much as we want them to some folks will not come to the library. Let's not forget those students that wait until the last possible moment to write their papers.

I guess I hate to see a loss of affordable resources.

Missing in Action

It didn't seem that much time had passed since I last posted. But lo and behold, it's been over a month. For those of you that haven't seen me around, I've been busy with my other 2 part-time jobs, 3 classes, starting up two new programs at a local library, tackling grad school applications and more.

For the first month of this semester, I've been working extra shifts here at the PCC Library. In the past due to my schedule, I wasn't able to work extra shifts especially during the first two weeks of the semester. Since I was finally available, I felt I should help out as needed. I've also put in extra time at the elementary school library as well this past month or so due to our bi-yearly Scholastic Book Fair and Open House.

Even though I'm taking "fun" classes this semester, they've still been taking up a certain amount of my time. Two of my classes, Art in Childhood Education and Beginning Acting, are directly related to library programs/activities I'm getting involved in now. One of the new programs I'm starting up is an ASL (American Sign Language) storytime at one of the Pasadena Public branches. Right now, I'm teamed up with a library tech that does a family storytime on Thursday afternoons to get some on-the-job training as a volunteer. Eventually, I'll move into my own spot which will be an actual ASL storytime in the near future hopefully. It is also my hope to go to a couple of other local libraries and start up similar programs in whatever free time I still have.

In addition, I have been developing a Deaf Book Club program which will meet for the very first time next Saturday morning at the same Pasadena Public branch I'm doing storytime at. It's been a bit more work than I anticipated but I'm very excited about this new program and am enjoying the work thoroughly. Unlike the storytime which is a weekly event, this will only be a monthly event.

Last Sunday, I was able to participate in a One City, One Story event for the first time ever as I arranged to get a sign language interpreter for the finale program at the newly opened Pasadena Convention Center. I will confess that it was no easy feat getting this to happen. In the end, it was one of my friends who is studying to be an interpreter who volunteered to do the honor. I am hoping that all these things are just the beginning of what I hope for the future for the deaf/HOH and disabled within the library community. One has to start small even for big dreams.

Last but certainly not least, I've been tackling library graduate school applications as well. Between taking the MAT test, writing essays, gathering up recommendations, studying up for the GRE, it's been a whirlwind of activity to say the least. God willing, I get in at least one school. But as one of my former instructors said to me recently, "So many doors are opening up for you right now. Even if you don't get in right now, it would be a disappointment but not detrimental. And you can always apply again." So true! One thing I've learned so far is if you really want this, you can't give up that easily. This may not be an easy road but it's been one of my most enjoyable journeys so far which I don't anticipate ending anytime soon.

Stay tuned for more regular postings in the next week and an upcoming blog event to get more interaction happening here!

Reflections - Part 2

Remember how you felt your first day at a new school? That's definitely how I felt my first night of class in the Library Tech Program. I was nervous about so many different things.

Here is a list of some of them:

• Would I enjoy the class?
• Would I make any friends?
• Could I handle the workload with having a full-time job?
• Would I be able to understand the teacher?
• Would the class really be able to help me make the decision of whether the library field was for me or not?

I can say a lot of my fears were needless but understandable. I hadn't been in school in over 20 years. I found out that I wasn't the only one which helped make the start of my journey back to school bearable. On the first night, our instructor for LIB 101, Ann Dallavalle, had us all say a little something about ourselves, why we were taking the class, etc. She made it a little easier on us by starting it off by telling us about her background which was nice as well as very informational.


You may wonder at my question of "Would I be able to understand the teacher?" For those of you that don't know me and haven't picked up on the subtle clues I've left in my posts, I'm hard-of-hearing. So it's often a concern of mine if a new teacher or even new people will be easy for me to understand or not. Granted, I did utilize captionists for my first class but this was my first time using this kind of technology.

Before when I was in college, I had used sign language interpreters and notetakers. But I decided to try this new technology so I could compare what I liked best. Considering that I was going to be in a program with the word "technology" in its name, I felt I owed it to myself to try it out. After trial and error, I found that I prefer a combination of using an interpreter and a captionist usually. In addition, I also tried using a voice captionist which is even newer technology which hasn't been perfected yet but it was exciting to be the first student here at PCC to utilize such services. Basically, with this technology, the captionist speaks into a voice box and it turns the spoken word into type onto a laptop. Even though voice recognition is nothing new, this device wasn't working up to what we hoped its potential would be.

Ironically enough, later on I ended up volunteering in a test/focus group on helping improve this new technology. Surprisingly, I was the only one in the group who had been exposed to using this technology before. But I was glad I was able to give feedback based on actual usage and not just as a test respondent.

In an effort to keep the post from getting much longer, I will elaborate more on the other questions as I will continue next Tuesday. But a few quick answers for you. I enjoyed LIB 101 thoroughly and would probably have to say it was one of my favorite classes in the program. I was quite sad when it had to come to an end. I was able to manage the workload in spite of having a full-time job by using a few hours of accrued vacation time every week to do homework, projects, and studying. I have been blessed in that I have made many new friends in coming back to school. As for the last question, tune in on Tuesday.

Reflections - Part 1

As I ponder graduating from the Library Technology Program, I can honestly say, "Never, say never." Even though I had made the decision many years ago never to come back to school unless it were purely for fun, here I have been since Fall 2007. "How did she get here?" is a question that may cross your mind.

I had known for quite some time that I needed and desired a new job, preferably an actual career. I had gotten a B.A. in English that seemed to be collecting dust while I usually worked simple data entry jobs which allowed me to do all those mom things with my kids that I wanted to. After enduring the world of medical billing which lasted a total of 6 1/2 long years, I had been tossing a few ideas in my head but none seemed the perfect fit.

Less than a month before the Fall 2007 semester began, a close friend/mentor/graduate of the PCC Lib Tech Program, Terry Cannon, knowing of my dilemna suggested that I take LIB 101 just to see if it would be something I might be interested in. Even though he admitted that he started out with Mrs. Kim's LIB 104 class, he said that LIB 101 would give me a wonderful overview of the library world. Indeed, it did but more on that later.

Naturally, I had a list of objections and obstacles. I really didn't relish the idea of homework, studying, worrying about grades, deadlines, group projects, all those things that go hand in hand with academia. But Terry persisted. He called me quite a few times to see if I had gone down to PCC to enroll and register as time was ticking away. I looked online to see how many spots were still available about two weeks before classes begun and the numbers were dwindling with every day. As you can see, I was considering it but all those obstacles!

He still had the textbook which he so kindly offered to loan me. Economics was still an issue as I really didn't have the money as a struggling single mom to pay for even one class. When a fellow co-worker found out that I was thinking about maybe going back to school too, she told me about applying for a fee waiver. Also, with my 2 kids being in college and last year of high school respectively, I felt like I had no more excuses to not at least give it a try. So I trudged down to the grounds of this community college and did all the necessary paperwork.

Was I nervous? In so many different ways! I'm glad I couldn't remember all the reasons I was so glad I was done with college the first time else I probably really wouldn't have come back. Tune back in on Wednesday, January 14 for the next installment of my reflections.

A Few Spoonfuls of Job Hunting Advice

While it can be tempting to just take any library related job that comes your way when you're starting out, it is just as important to make sure that it will be a good fit for you. I will admit though on a recent interview, the library manager revealed that she once took a job that she knew that her boss wasn't going to be quite a good fit but she decided to overlook that in an effort to get more experience. I found an article in Library Journal titled, "How to Find the Right Fit". Even though it may seem it's more related to recent MLS graduates, I found a lot of insightful information in this article.

One thing that hadn't really occured to me think about is if the library's mission and vision would be compatible with my vision of a library. But even as a library page or assistant, that can be quite important in the long run.

In my search for more helpful job hunting advice, I came across "Some Hard Lessons on the Job Search ". This showcases one of Library Journal's Student Affairs bloggers, Staci Elliott, on her long, rocky road in job searching which she still travelling on. You can find out more about her job hunting trials and tribulations at the Student Affairs blog on Library Journal's website. In addition, it was wonderful to read about others as well who commented in response about their experiences in job hunting as well.

It's nice to be able to get some perspective from those who have been there. So take some of this inspiration and continue on what feels like a solitary road in the job search not quite so alone.

Quote of the Week

The talent of success is nothing more than doing what you can do well, and doing well whatever you do without thought of fame. If it comes at all it will come because it is deserved, not because it is sought after. - Henry Wadsworth Longfellow

I got a card this week with part of this quote on it and felt it fit at this time for this week's quote of the week. With finals week upon us and a number of us graduating from the Library Technology Program, being successful is something that is weighing on our minds whether in our classes, job search, current jobs, and etc.

I truly believe that if you do the best you can in whatever you're doing in your path wherever the library world may take you, you will be a success whether you remain a library technician or head on to grad school and become a librarian.

One thing I will always remember from Mrs. Kim was not to stress so much on grades but on learning. I believe that if you realize that you need to always strive to keep learning no matter how much you think you already know, you will truly succeed. The why of what you're doing is so much important than being known for what you're doing in my opinion. It is what will keep you going when the tough gets going. At least, it has for me especially this semester which will be over in just two days for me. For those of you that is it over, congratulations and pat yourselves on the back!

Today someone told me that we need to give ourselves credit for all we do even more so than hearing it from others. I shall take this advice from this wise soul and hope you will do so as well.

Quote of the Week

The library is the temple of learning, and learning has liberated more people than all the wars in history. - Carl T. Rowan

Considering that it seems most of my life has been beleaguered by our country being at war with someone, this quote reached out to me from the many quotes I pondered upon. In addition, the concept of intellectual freedom is one that has been explored in basically every course I've had in the PCC Library Technology Program. Without fail, from Circulation to Cataloging, it comes up again and again. One can try to run from such a concept but when our country whose democratic values have been founded upon the idea of having an informed society then it cannot be ignored.

Once again, the PCC Courier printed an editorial opinion lamenting over the noisiness found in the PCC Shatford Library. I felt once again they have misunderstood what the mission of the library strives for. Sure, there are some students who need quiet study areas. But others are learning through noisy group study. And if the library is indeed a temple of learning, who is to say it must be a quiet place all the time? I don't know of any actual church/temple that is always quiet. There is a time for quiet and a time for noise.

That is not to suggest that I don't believe that noise is not an issue at all in the PCC library at this time. But I do believe the PCC Courier failed to properly investigate what the Shatford Library is doing in coming up with solutions for this issue. One thing for sure is there is no easy answer. One may wonder why is there such a problem. Speaking with Mary Ann Laun, our Library Director, I found out there are a couple reasons why the library is so heavily populated and noisy at times. She stated that one reason is the library serves as an only open student lab for drop in use. Secondly, we are also a temporary "campus center" since there is no venue at this time until construction of the new one is finished. What was astonishing to find out from her is this: "This Fall semester, this library with 950 seats was serving 8500 students!"

Wow! That would definitely explain the incredible number of students served at the Circulation desk during the first few weeks of the semester. I remember days when it seemed you were lucky to catch a breath in between helping students at the desk. And all the shushing we would do as people would walk in. As things have calmed down, I find we still have to remind students to lower their voices but not as much.

Upon talking with fellow co-workers at the Circulation Desk, we were in agreement that the noisier patrons tend to be younger or older people. It didn't surprise me at all that the younger students would tend to be noisier due to my experience working at elemntary and high school libraries. Normally, when the school library is occupied by students it is indeed not quiet. As for older people, perhaps it could be due to talking louder due to hearing loss. I know I can relate to that myself as I sometimes talk louder than I realize due to my hearing loss.

Solutions in Motion

• Announcements (which the students didn't like)
• Campus cadets
• New signage
• Personal intervention service (if students come to the desk and complain)
• Roving technicians

As one can see, it's been a trial and error process in trying to come up with resolutions that makes the majority of people satisfied. Please note that I said, the majority of people. In a perfect world, we'd be able to satisfy everyone but there are some that no matter what you do, you can't satisfy them.

On a good note though.....

Yesterday in LIB 103 Circulation class, our teacher and Access Librarian, Eric Hanson talked about this issue briefly. He talked about how there was one student who had e-mailed the library from his blackberry several times about the noise issue. What was gratifying to hear is that more recently the student e-mailed the library once again to say that he noticed the efforts the library has taken to make it an easier place to study quietly. So the efforts have not gone unnoticed at least by some!

Yes, we could tell someone to just come at a different time to study when the library is quieter like in the evening or on a Saturday. But perhaps that is not a viable solution for that student. I have to admit that I hear quite a few people asking if the library is open on Sunday but alas we aren't. I'm sure if we were open on Sunday, it would indeed be quiet then as well.

Mary Ann Laun also said that in planning the new building for the library based on what we know now, they would definitely have added way more study rooms. Hopefully, none of them would be right next to the lecture room in the library though. There's been many a lecture when the teacher has had to tell a noisy study group in the room right next door to keep it down. Even though we have study rooms, another issue is they aren't sound-proof. So that's another concern as well. It seems it never ends, doesn't it? But I believe that's part of what makes library work stay challenging.

The message I wished the PCC Courier could have relayed is this: We should all try to respect each other within the limited space in the PCC Shatford Library during this time as we reach our learning goals at hand.

On-Line Language Translation Websites

You are all alone at the desk. You have snuggled up with a book and there is a word in another language. You can't guess at the meaning and you don't feel like browsing through the stacks.

There is help for the linguistically needy. There are free translation websites that will help you translate a word, a paragraph or an entire website.

There are a few cautions before you embrace you new translation tools. These are machines based translations, not human. They will do a good job but language is far more that matching word for word translations. There are concepts and meanings that may not exactly fit from one language to another.

I have used these on-line applications to converse with a friend in France. His English is a lot better than my French, which does not exist. Sometimes I need to explain a concept and I want to sent a letter to him in both English and French to make sure he understands.

He sends me newsletters in French that I have to translate into English. I get the general concept and meaning but there are conceptual errors that can be funny or insulting.

I've used this on the job when I couldn't find an staff interpreter. I always inform the recipient that I am using a translation program. So, let's start our run to the tower with Babel Fish.


Altavista Babelfish now known as Yahoo Babel Fish is an oldie but a goodie. Bablefish will translate a passage or an entire website. Babel Fish can translate certain forms of Chinese as well as the Roman languages.


Reverso will not only translate a passage but if you are skilled in the 2nd language you can add the proper punctuation marks if necessary. There is also a dictionary and if you are a student of languages and need to know how to conjugate a verb this could be of great help.


Google Translate - yes they do have a translation application. You can type in a search term in English and then select the language to find the equivalent term in another language with search results. It will also allow you to enter more than 150 characters of text and it will translate web pages for you. What will blow you away is the number of languages it can translate.

I hope these language tools will be a help to you inside and outside of the library. Just remember they are not a replacement for human interpreters or translators. But they might help out in a pinch if you have a patron that needs written assistance in another language.

Shifting from the Stacks to Circulation

Even though I enjoyed working at the Circulation desk this past summer on a trial basis in that department, I still thought I would miss working on the Student Task Force once I left there for good. One reason I believed that is because I felt I would be stuck behind the Circulation desk as I assumed I wouldn't be spending that much time elsewhere. But as time has gone on, I've come to change my mind.

I'm sure part of it is that two of the shifts I work are in the evenings, so I get a chance to do book pick-up which is one of the things I enjoyed doing while on the Student Task Force. Even though I have the same basic tasks I do every shift, no day is ever the same. Some evenings, it can be incredibly quiet but others times, things can be quite busy or go haywire. I have found there does seem to be the most activity during the shift that I work 12 noon-5pm which makes sense, since according to statistics that's when we have the most people coming in and out of the library.

It's really nice that part of my job is being able to interact with and actually help people more now. Before when I was on the Student Task Force, I could help people but on a very limited basis. In spite of that, I can say that working on the Student Task Force was very helpful in making the transition from working in that department to Circulation an easier one. Pretty much everything I did on the Student Task Force, I do in the Circulation department. From re-shelving, shelf reading, cleaning/straightening up, book pick-up, sorting and taking books to the storage shelves and last but definitely not least, customer service.

One thing I don't miss is that I would be on my feet pretty much the entire time I was on my shift while I was still on the Student Task Force. That's not the case with working the Circulation desk which my feet thank me continously for!

Things I have learned or have become better at since working at the Circulation desk:

• Boolean searches
• Overcoming my fear of dealing with people who I have trouble hearing
• Services/materials that are available to students-calculators, headphones, the wide range of reserve textbooks and more
• Better familiarity of the campus
• Problem patrons
• Setting up display cases

So yes, sometimes I do miss being among the stacks but not nearly as much I thought I would. I love my new position behind the Circulation desk as I can apply what I've been learning in the various classes in the Library Technology program in more depth with my every day work experiences here.

Welcome!

Hopefully, you are all settling into your new classes. I have to admit these last two weeks were quite a flurry of events for me with adding and dropping classes, starting a 2nd part-time library position, and experiencing first-hand the non-stop activity at the Circulation desk at the PCC Library. I shall elaborate more on my experiences as a student in the various library classes I'm taking and my work experience on the blog this coming school year.

As some of you may have noticed, I started guest blogging back in May of this year. I recently became head blogger as Gena was looking for someone to take over the blog. She is not leaving the blog which is a good thing as she covers more technology topics than I will. In addition to blogging about life as a student and my library assistant jobs, I will continue "At Your Local Library" while starting up "Where Are They Now?" which will consist of interviewing past graduates of the Library Technology program, and interviewing librarians and other library support staff from the PCC Shatford Library, current library students and more. Since I didn't get a chance to discuss more about what I saw and learned while at the ALA conference back in June, I will reveal more in future posts.

Feel free to drop comments and/or suggestions of topics you'd like to see on the blog. If you're interested in being a guest or a regular contributor, do not be shy! We'd love to see more faces on here.

Opening A Closed Mind - My Own

Well, my toe bones are starting to recover. I wore the poor things out trying to hit every exhibit in the Anaheim Convention Center in one day. Evelyn was there the whole time and it is amazing what she saw and witness. She wall all over the joint.

We both are going to try to give you the highlights of the convention and draw upon some of the resources we packed away. We have got stuff. Bags of stuff. But not as much stuff as we could have had if we had my rolling supermarket cart (the vertical, not the horizontal kind.)

At some point we won't necessarily say we learned or had an experience the convention but it might take a month or two of sorting and reviewing what we have snagged.

The One That Got Away

Yes, about the photo. This is my reminder about preconceived notions and bias. This was one of the first tables I saw as I entered the Convention Center. I looked at the table and read some of the titles. They appeared to be Christian focused. My guard went up. I kinda, sorta read the title and the sub-title, "America's Addition to Porn."

I backed away from a free book. I should not have done that. The more I thought about it afterwards the more I regretted it. But not enough to try to find that table again. I gave up an opportunity to understand a different perspective on how some folks feel about the public and semi-private displays of the time honored YouBangHe or Her discussions.

As I moved though the convention there were all kinds of vendors and exhibitors. Some I gravitated to, some I questioned and others I had heard of via the media. Others vendors I kept my distance. I flat out did not trust them or their content. No need for names.

Lessons Learned

Whatever my believe system or my feeling about commercial displays of carnality, I should have at least flipped it in my bag for a later review.

For the record, I backed away because I was fearful. I'm not sure what being a Christian means (and please don't try to tell me. That is not the point of the post.) so I had an image of what mainstream media tells me and that is kinda scary to me.

I also have my feelings about erotica, sexual information and individual rights. If I plan to work in libraries I have to find a better way to balance the fears with the pursuit of knowledge.

It is not as easy as it sounds. I am still taking the logs out of my eyes.

Lifesavers for Finals?

For those of you that had Library 101 with Ann Dallavalle, you may remember her passing out those Lifesaver Pep O Mints when we took our midterm and final. The reason being is she had said peppermint is known for being a brain stimulant.

I did a little research on my own along with asking Ann where she found out about this. I have to admit it wasn't easy finding information about this interesting and useful fact. Most sites or articles that talked about the benefits of peppermint didn't list that. So I'm assuming it's not a very well-known fact.

If you're interested in reading what she found for yourself, here's the source:

The Goodness of Peppermint

One of the articles I found in the PCC library databases (which unfortunately cannot be linked here) talks about smelling peppermint but I'm not sure that's very helpful for us in class. I did see that it helps with stress and tension as well. Whether it truly works or not, it certainly can't help to stock up on those peppermint candies for studying and taking your finals.

Good luck to you all!

Howard Hughes Medical Institute Catalog - Free DVDs

The Howard Hughes Medical Institute is a non-profit medical research organization. As part of its education mission it provides free publications, DVD and other education resources to any who would like copy of those materials.

This is an extract from one of the publications:

The Howard Hughes Medical Institute was founded in 1953 by the aviator industrialist Howard R. Hughes. Its charter reads, in part: “The primary purpose and objective of the Howard Hughes Medical Institute shall be the promotion of human knowledge within the field of the basic sciences (principally the field of medical research and medical education) and the effective application thereof for the benefit of mankind.”

Libraries, school teachers and individuals can request a copy of one of the publications, lessons or DVDs. Some of the items include:

• Seeing, Hearing and Smelling the World is available as a web page, an Adobe pdf file or in Spanish language version.
• Evolution - Constant Change and Common Thread DVD
• The New Virtual Lab - interactive CD that allows you to analyze bacteria, simulate diagnose heritable heart diseases or dissect a leech to explore its sensory system.

To order just fill out the new user form and your mailing address. The materials will be shipped free of charge. Printed materials and DVD/VHS videos will be mailed to your home, school or library.

To learn more about the Institute you can download a copy of their quarterly publication. For those in classroom situations you can order more than one copy, or contact HHMI for more information.

How can they afford to do this? Mr. Hughes left a significant endowment for the institute. A $16.3 Billion dollar endowment.